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Frequently Asked Questions

Find answers to common questions about our products and services

What is your return policy?

We offer a 30-day return window on all orders. To qualify for a return, items must be unused, in their original condition, and in original packaging. Customers are responsible for return shipping costs, unless the item arrives damaged or faulty — in that case, we’ll cover all return shipping fees. If you have any questions or need help with a return, just reach out and we’ll be happy to assist!

How long does shipping take?

Orders typically arrive within 8–11 business days. Shipping times may vary slightly depending on your location and order volume, but we work hard to get your items to you as quickly as possible. If you have any questions about your shipment, feel free to reach out — we’re always here to help!

Do you ship internationally?

Yes, we ship to most countries worldwide. International shipping times and costs vary by destination.

How can I track my order?

Once your order has been shipped via Armax Store-to-Door, you will receive a tracking number by email. Simply click the tracking link or enter the number on the Armax tracking page to view real-time updates on your delivery. If you ever have trouble accessing your tracking information, just reach out to us — we’re always happy to help!

What payment methods do you accept?

We accept all major credit cards and other secure payment methods displayed at checkout.

How do I contact customer support?

If you need help with your order or have any questions, our customer support team is here for you! You can reach us anytime by emailing our support team, and we’ll get back to you as quickly as possible. We’re always happy to assist with tracking, returns, product questions, or anything else you may need.

What our customers say

Real reviews from real customers

Clara Brooks

The customer service is amazing! My products came beautifully packaged.I highly recommend this store!

2 days ago

Michelle Chen

This store has become one of my favorites. The products are stylish, affordable, and actually work. I’ve told all my friends to check it out!

1 month ago

Emma Williams

I really liked everything I ordered — the quality is solid and the items look just like the photos. Shipping took a little longer than expected, but overall I’m very happy with my purchase and will definitely order again.

3 weeks ago

Disclaimer

EverReliant Co. is not liable for any physical injury, hair damage, breakage, irritation, emotional distress, or mental discomfort that may occur from the use or misuse of our products. All items are used at the customer’s own risk.

Customers are responsible for:

Following all usage and care instructions.
Determining whether a product is suitable for their hair type, routines, or sensitivities.
Ensuring safe handling, especially when using accessories or tools near heat sources or during sleep.

By purchasing from our store, you acknowledge and accept that you are solely responsible for how you use and care for our products. EverReliant Co. will not be held liable for any damages, injuries, or losses resulting from their use.

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